Uploading vCenter and host logs is probably one of the least exciting activities in the life of a systems administartor. Historically this involves generating large log file bundles and then managing storage caapacity as well as bandwidth to reliably upload them to a remote portal. In this blog we will compare two traditional methods for doing this with two improved automated offerings that simplify the support experiance.
At the command line of a vCenter you can kick off a support bundle generation. Note this requires you SCP the logs off of the VCSA afterward and then proceed to upload them to the support portal.
vCenter Server UI
This option enables you to specify what type of bundle, enabling a filterintg down of the size by excluding uncessary services.
Both of these above options are funtional they require a bit of manual work, require moving large files around, and require you generally stage the log bundle to another jump host prior to uploading. Rather than have to work with staging logs, and acting as a shuttle point between the vCenter Server Appliance and the support portal, several newer an easy to use options exist to simplify the support experiance.
VMware vSAN Native SR upload
Skyline Log Assist
Skyline log assist offers a native method to simplify log uploads even further, and make the support experiance more collaberative.